Terms and Conditions
Effective Date: 27/02/2018
Company Name: Arpa Industries Private Limited
Website: www.arpaindustries.com
Email: support@arpaindustries.com
1. Introduction
Welcome to Arpa Industries. By accessing or purchasing from our website or authorized distributors, you agree to the following Terms and Conditions. Please read them carefully before making any purchase or using our services.
These terms govern your use of our drones, accessories, and related services offered by Arpa Industries (“we”, “us”, “our”).
2. Products and Services
Arpa Industries designs, manufactures, and sells drones and drone accessories for both personal and professional use.
Product specifications, descriptions, and prices are subject to change without prior notice.
All images and videos displayed are for illustrative purposes only; actual products may vary slightly.
We reserve the right to discontinue or modify any product at any time.
3. Orders and Payments
Orders can be placed through our website, authorized dealers, or official representatives.
All orders are subject to acceptance and availability.
Payments must be completed using approved methods listed on our website.
We reserve the right to cancel or refuse any order suspected of fraud, misuse, or violation of these terms.
4. Shipping and Delivery
Delivery timelines are estimates and may vary based on location and product availability.
Arpa Industries is not responsible for delays due to courier, customs, or unforeseen circumstances.
Upon delivery, please inspect your product. Any visible damage must be reported within 48 hours of receipt.
5. Warranty Policy
All drones come with a standard 1-year limited warranty against manufacturing defects.
Warranty does not cover:
Physical damage, water damage, or crash impact.
Unauthorized modifications, repairs, or third-party components.
Battery degradation due to normal usage.
Proof of purchase is required for any warranty claim.
Warranty service may involve repair, replacement, or part substitution at our discretion.
6. Return and Refund Policy
Returns are accepted within 7 days of product delivery only if the item is unused and in original packaging.
A restocking fee may apply.
Refunds (if approved) will be processed within 7–10 business days after inspection.
Customized or special-order products are non-refundable.
7. Drone Usage and Responsibility
Buyers are responsible for complying with DGCA (Directorate General of Civil Aviation) drone regulations and all applicable laws in India.
Arpa Industries is not liable for any misuse, accidents, injury, or property damage caused by improper operation of drones.
Users must ensure safe flying conditions, maintain line-of-sight control, and avoid restricted zones.
It is the customer’s duty to register their drone if required under local aviation laws.
8. Intellectual Property
All content on this website (logos, text, images, videos, and software) is the property of Arpa Industries.
Unauthorized use, reproduction, or distribution of our content or products is strictly prohibited.
9. Limitation of Liability
Arpa Industries shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Total liability under any claim shall not exceed the price paid for the product in question.
10. Privacy Policy
Your personal information is collected only for order processing, delivery, and customer service.
We do not sell, rent, or share your data with third parties except as required for completing your order.
For details, refer to our Privacy Policy
12. Updates to Terms
Arpa Industries reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be posted on our website and effective immediately upon publication.
13. Contact Information
For any queries, complaints, or warranty support, please contact:
Email: support@arpaindustries.com
Phone: +91-8770149949